At Borecard, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help.

🕒 Return Window

You have 14 days from the date of delivery to request a return.

📦 Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be unused, unopened, and in its original packaging.

• The item must be in the same condition that you received it.

• Digital/downloadable products and opened booster packs or single cards are non-returnable.

💳 Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–7 business days.

• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@borecard.com.

🚚 Return Shipping

You are responsible for paying your own shipping costs for returning your item.
For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance.

📩 How to Start a Return

To initiate a return, please contact us at support@borecard.com with your order number and reason for the return. Our customer service team will guide you through the next steps.